Dow now 12-15-08

The 1 Essential is about responding . when ever you respond you need to said yes or no ma' or sir. The 2 Essential was about eye contact . when ever you are talking with a person you should look at his eyes and do eye contact. The 3 Essential is about congratulations  and how you should be with some one when they do a good job . For example if tony gets a A on his test you should let him know that he did a great job .